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FAQ

1.Are you a real manufacturer? Can we visit your factory?
Yes, we are a real manufacturer who has manufacturing facilities in industrial zone in Shenzhen, and we also welcome our guests to visit our factory!


2.What kinds of cells and protection boards do you usually use? How about its performances?
Our products are guaranteed for 18 months. we used SamSung and LG cells which made in Korea Plus the protection boards that developed by our professional R&D team, which have over-charging, over-discharging, over-heating and over-current protections, its performance has reached or even exceeded the original laptop batteries, which gives our customers a peace of mind when using it.


3.How about your delivery terms?
It depends on the order quantity. Usually it takes 7-10 days to fulfill an order of 3000 units which means we can deliver the goods within 7 days of receiving T/T copy; if the order is larger, it might take a little bit longer time, but overall it will not be more than 15 days.


4.What is your MOQ?
Power Banks MOQ: 100pcs
Batteries case MOQ: 50pcs
Laptop batteries MOQ: 5pcs
Laptop AC adapter MOQ: 50pcs
Laptop car charger MOQ: 100pcs



5.Is your warranty date printed on the packaging box?
Yes, we have barcodes printed on the packaging box as well as the battery labels, where the manufacturing date is easily visible.


6.Can you print our warehousing and customs barcodes on the battery or the packaging?
Sure, no problem as long as you provide us the specification.


7.What’s your payment policy ?
Usually , we accept TT ,western union & Paypal (Values below 500USD).


8.Can you print our own logo on your batteries?
Certainly, According to our company policy and taking cost into consideration, if you need us do your brand name sticker, the Print company require us MOQ is 500pcs per model for sticker and MOQ1000pcs for retail box.  

9.What is your present monthly sales volume? Which countries do you mainly export to?
At the moment, we sell approximately 1,000,000 batteries per month, focusing on European and American markets.

 

10. Does your factories get any certificates?

      Yes,   we have got CE/Rohs/FCC/MSDS/ISO2001.   

Tel: 86-755-28071815-60 lines Fax:+86-755-29517078 Email: info@apollo-batteries.com
Add:1rd Industrial Zone, Fulong Village, Shipai Town, Dongguan, Guangdong, China
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